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If you're a member of an EnergyID group that provides support or coaching, don't hesitate to contact the group administrators for any questions. You can typically find their contact information listed on the group's public page.
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We are happy to help with specific account or billing questions, security concerns, or questions not answered on our help page.
We provide support in Dutch and English, but you can always contact us in your native language.

Company information


Posthoflei 3b3
2600 Berchem

Legal structure

Recognized Cooperative Company with recognised Social Purpose - erkende CVSO / SCES agréée

Billing information

BTW: BE 0562861306 - RPR Antwerpen
KBC: BE14 7360 1056 5283 - BIC: KREDBEBB

Crossroads Bank for Enterprises

The company is registered in the CBE under number 0562.861.306